Below FAQ are some common concerns of our customers before purchasing from us.
If you have other questions, please just send it to info@theenglishbookshop.com.

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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with one of our customer service representatives.

If we aren’t available, drop us an email and we will get back to you as soon as we see your message!

Frequently Asked Questions

Of course! We can special order books for you that are not in stock. Just ask our friendly staff for assistance, and we will do our best to fulfill your request. You can send an email over at info@theenglishbookshop.com or on social media platforms such as Instagram!

We accept a variety of online payment methods, including major credit cards (Visa, MasterCard, American Express), as well as digital payment options such as Apple and Google Pay. Please note that we do not accept cash on delivery at the moment.

For refund/exchange policy please visit the return policy.

Yes, your personal information is secure. We use industry-standard encryption and security measures to protect your data. You can read more about our privacy and security practices in our Privacy Policy on our website.

To stay updated on promotions, discounts, and new arrivals, you can sign up for our newsletter on our website. We also recommend following our social media accounts for the latest updates.

Yes, we offer international shipping. Please note that shipping rates and delivery times may vary depending on the destination. You can review our international shipping options during the checkout process.

Unable to find satisfactory answers? Contact Support